Read the statement in three passes
Check the period and opening figure
Confirm the account and statement period. Compare the opening balance with the previous statement’s closing balance.
Match each entry to a record
Check dates, descriptions, money in and money out. Flag duplicate or unfamiliar entries without removing them from your records.
Ask about the difference
Distinguish posted entries from pending items. Ask the SACCO about charges, holds and the amount actually available to withdraw.
Example: checking a closing balance
A learning example only. Real statement formats and transaction descriptions can differ.
- Opening balance
- 40,000 RWF
- Money in
- + 25,000 RWF
- Withdrawals
- − 10,000 RWF
- Example recorded charge
- − 500 RWF
40,000 + 25,000 − 10,000 − 500 = 54,500. The 500 RWF charge is hypothetical. Confirm the actual available balance with the SACCO.
Your review checklist
Ticks are not sent to the SACCO. Download the sheet to keep your own written record.
An entry you do not recognise?
Contact the SACCO through a confirmed channel. Provide the date, amount and transaction description and keep the reference you receive. Do not post full statements publicly or share your PIN or password.
Sources and further reading
General record-review guidance. US rules and dispute deadlines are not applied here.
CFPBReviewed: 14 September 2026
